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SALES ASSOCIATE JOB DESCRIPTION

Job Responsibilities:

  • Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns
  • Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level
  • Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
  • Participate in daily set up and break down of store
  • Contribute to the consistent maintenance and refreshment of product merchandising

CANDIDATE ATTRIBUTES: 

  • Previous experience in luxury hospitality, design and/or retail industries is preferred
  • Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
  • Proven ability to efficiently and professionally meet client needs
  • Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
  • Ability to prioritize and manage time effectively

Other:

  • Flexible work schedule required including weekend and holiday availability
  • Peak business periods may require extended workdays and work weeks
  • Ability to lift and move product weighing up to 30 pounds

 

FLORAL DESIGNER JOB DESCRIPTION

Job Responsibilities:

  • Effectively upholds the service standards of Red Square Flowers, driving sales by using a consultative approach to create customized product presentations to retail, residential, corporate, wedding and special events clients in store and on-site
  • Conceptualize and execute design projects incorporating innovative use of colors, floral and textural materials and vessels, while meeting established criteria for Red Square Flowers aesthetic and cost of goods
  • Lead by example within a diverse team by contributing to a productive and cohesive work environment that provides an exemplary client experience
  • Work cooperatively with the Store Manager and sales team to build new client relationships and developing prospects through networking, building and maintaining relationships with residential clients, event and party planners, catering managers, venues, etc.
  • Maintain timely correspondence during sales process with client and vendors, and responsible for follow-up communication to clients to ensure 100% satisfaction
CANDIDATE ATTRIBUTES:
  • Significant hands-on floral design experience in a high-volume studio or retail environment is required
  • Previous success in efficiently and professionally meeting and exceeding client expectations
  • Proficiency in Mac Pages applications is required. Full to part-time position (at least 30 hours), with flexible work schedule required, including weekend availability
  • Peak business periods will require extended workdays and work weeks

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