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SALES ASSOCIATE JOB DESCRIPTION 

Job Responsibilities:

  • Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns
  • Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level
  • Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
  • Participate in daily setup and breakdown of store
  • Contribute to the consistent maintenance and refreshment of product merchandising

CANDIDATE ATTRIBUTES: 

  • Previous experience in luxury hospitality, design and/or retail industries is preferred
  • Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
  • Proven ability to efficiently and professionally meet client needs
  • Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
  • Ability to prioritize and manage time effectively

Other:

  • Flexible work schedule required including weekend and holiday availability
  • Peak business periods may require extended workdays and work weeks
  • Ability to lift and move product weighing up to 30 pounds

 

FLORAL DESIGNER JOB DESCRIPTION

Job Responsibilities:

  • Effectively upholds the service standards of Red Square Flowers, driving sales by using a consultative approach to create customized product presentations to retail, residential, corporate, wedding and special events clients in store and on-site
  • Conceptualize and execute design projects incorporating innovative use of colors, floral and textural materials and vessels, while meeting established criteria for Red Square Flowers aesthetic and cost of goods
  • Lead by example within a diverse team by contributing to a productive and cohesive work environment that provides an exemplary client experience
  • Work cooperatively with the Store Manager and sales team to build new client relationships and developing prospects through networking, building and maintaining relationships with residential clients, event and party planners, catering managers, venues, etc.
  • Maintain timely correspondence during sales process with client and vendors, and responsible for follow-up communication to clients to ensure 100% satisfaction
 
CANDIDATE ATTRIBUTES:
 
  • Significant hands-on floral design experience in a high-volume studio or retail environment is required
  • Previous success in efficiently and professionally meeting and exceeding client expectations
  • Proficiency in Mac Pages applications is required. Full to part-time position (at least 30 hours), with flexible work schedule required, including weekend availability
  • Peak business periods will require extended workdays and work week
  • Year-round position; flexibility to support interdepartmental business needs

 

INTERIOR HORTICULTURAL SPECIALIST:

Job Responsibilities:

  • Work independently and with other team members monitoring and performing maintenance and care of interior plantscapes at commercial and residential client sites; watering, dusting, pruning, deadheading, pest identification and treatment as necessary
  • Keep timely and accurate client records, logging all plant maintenance activity daily, including plant material and container inventory, contact information, etc.
  • Immediate and effective communication to manager: failing plants requiring extra attention in subsequent visits
  • Meet daily standards in all operations, including care of plant materials, supplies and company vehicles
  • Participate in interior and exterior planting projects as business needs require
  • Loading and unloading of trucks with plant material, tools and supplies
  • Provide excellent service and resolve client questions and concerns as needed
  • Maintain company standards with professional presentation and service at all times, including while operating company vehicle in downtown Boston and surrounding suburbs

Candidate Attributes:

  • 2+ years of experience in horticultural field, with strong knowledge of common indoor and outdoor Zone 5 plant material is required
  • Must possess general knowledge of pesticides for common plant pests, as well as familiarity with in-ground and container irrigation systems
  • Strong interpersonal and teamwork skills, with the ability to work effectively in a fast-paced environment
  • Ability to prioritize and manage time effectively with high level of enthusiasm and self-motivation
  • Formal education in Horticulture is a plus

Other:

  • Flexible work schedule required including weekend and holiday availability; must be willing to work outside under all weather conditions
  • Ability to lift and move product weighing up to 50 pounds
  • Peak business periods will require extended work days and work weeks
  • Valid and clean driver’s license required; company vehicle is provided
  • Year-round position; flexibility to support interdepartmental business needs during Garden Design down times

Interested candidates may submit a cover letter and resume for consideration to info@redsquareflowers.com

 
 
 

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